ShowShifter Support
Welcome to our new online support resources. We recommend starting with our FAQ's for any questions you may have. If you don't find what you are looking for please let us know by submitting
comments or question suggestions.
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Frequently Asked
Questions (FAQ) - Check here first to see if we can
answer your question.
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Troubleshooting Guides - If you are having problems with ShowShifter, check out the Troubleshooting Guides to find a solution.
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Knowledgebase
- this resource contains some in depth articles on ShowShifter's functionality.
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Bulletin
Board - Someone may have asked your question before,
please have a look to see if it's been answered.
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System Requirements
- Check what your computer needs to run ShowShifter.
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Compatible
DVD Decoders - Showshifter comes with the excellent nVidia codecs, but if you like you can try other DVD MPEG2 decoders. Obviously we cannot give any support for this, so if things don't work the way you want to while using different codecs, then you'll have to try the bulletin board for help.
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Compatible
Video Capture Cards - Even though your capture card isn't listed on our System Requirements page, it may still work with ShowShifter if it comes with WDM drivers. Check out this page to see if your card is listed.
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Information
on Codecs - Read about different types of compression.
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Installing New Video Capture Card Drivers - If you need to install new drivers, read the steps required for configuring an ATI or Hauppauge video capture card.
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Information
on Remote Controls and Receivers - Ways of using
ShowShifter from the comfort of your armchair.
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Controlling
Satellite, Cable, Digital TV Receivers - Information
on how you can change channel on your satellite box with ShowShifter
and an infrared transmitter.
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Latest Fixes
- Check which problems have been fixed in the latest version.
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Glossary -
Don't understand? Try the glossary for expanation of all Showshifter
related words and phrases.
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Developer
Information - Developers Info is held within our
Extras section. An SDK is available if you would like to write
add-ons for ShowShifter. Click the link above to go to Extras
> Developers Info.
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Technical Support- If you have any problems getting ShowShifter to work as expected, or have a question about its functionality, please
e-mail us at support@showshifter.com
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Customer Support- If you have any problems with your order, registration details or trial code, please
e-mail us at customer@showshifter.com
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